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Shopping Cart Summary
System Menu
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 Home > Warranty
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1 )
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All parts are covered by 1 year return to base warranty . If you are not sure if
the parts you have are faulty please email support@atcomputer.com.au with fault
description .
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2 )
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We do not accept and replace any damaged goods caused by misuse or improper handling
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3 )
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If you are sure the items are faulty please send in the faulty parts with a copy
of your original invoice and faulty description . If you are sending the product
in , we do not take responsibility for damage in the transiting , so please pack
the goods safely . Shipping to us is at the customer's expense , We will send the
faulty product back to supplier for a replacement or fix , typically it takes 1
to 2 weeks . And to send it back to you is at our own cost if the goods are faulty.
A fee for extended testing on non-faulty products may apply .
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4 )
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Some products are only covered by Manufacturer warranty , such as monitors , printers
, customers need to return them to the manufacturer directly or handling charges
may apply .
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5 )
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Incompatibility is not a fault .
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6 )
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Systems warranty is inclusive of labor and hardware for 1 year , but excludes software
, virus or any other third party products . In the event that faults are found to
be a result of software failure or virus attacked , a service fee will be charged
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7 )
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Networking and software error is not warrantable .
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